How to prepare for a software change

In the dynamic landscape of personal services companies, process optimization is crucial to staying competitive. This is causing many organizations to consider switching software.

This transition, while fraught with opportunities, is not without its challenges. We explain how to successfully change your software.

What are the specific challenges of software switching for personal services companies?

Transitioning to new software within a personal services business can face specific hurdles. Here are some of the key challenges you may face:

• Resistance to change: Employees may fear the unknown, disruptions to work routines, or the need to learn new skills.
• Inadequate Communication: Insufficient communication about the reasons, benefits, and modalities of change can lead to misunderstandings and opposition.
• High Initial Cost: The upfront cost of purchasing new software, training, customization, and data migration can be a barrier, especially for small businesses.
• Complex Data Migration: The complexity of migrating data from the legacy system, especially with large data, is a challenge.
• Incompatibility with other systems: Incompatibility with other existing systems in the company can hinder the process. Seamless integration with other software is crucial.

The implementation of new strategies to overcome these challenges

To overcome these challenges, it is important to have clear communication, provide adequate training, gain support from management, and carefully plan the transition process. Involving stakeholders early on can also help mitigate resistance to change.

Key Steps for a Successful Transition

We give you the recommended steps to prepare for the adoption of a new management software for personal services companies.

• Needs Assessment: Identify specific needs by involving stakeholders.
• Software Selection: Do a thorough search to find the best software taking into account features, flexibility, and customer support.
• Project Team: Assemble a team with a project manager to coordinate activities.
• Detailed Project Plan: Identify milestones, timelines, resources, and responsibilities, with testing and training phases.
• Change Management: Communicate the benefits of change and prepare employees through awareness and training sessions.
• Software Customization: Tailor the software to specific processes and configure settings as needed.
• Data Migration: Plan and execute the migration, with rigorous testing to ensure data integrity.
• Extensive Testing: Identify and resolve issues in a test environment, then conduct pilot testing before full deployment.
• User Training: Provide in-depth training to ensure optimal understanding of features.
• Phased rollout: Deploy in phases to minimize disruption, monitor carefully, and respond quickly to issues.
• Post-deployment support: Set up technical support and ask for feedback for possible adjustments.
• Ongoing Assessment: Regularly evaluate the effectiveness of the software, identify opportunities for improvement, and adjust processes as needed.

PROGISAP's support for software changes for personal services companies

Our Progisap solution is an ERP specially dedicated to the management of personal services companies. We also have a Mobisap application, for telemanagement and communication for human services workers.

Our solutions offer key features, flexibility, and data security, meeting the specific needs of the industry.

An approach focused on human support

The advantages of choosing Progisap

Our commitment to human support is what defines our approach. Indeed, our solutions are co-created with our customers so that they can best adapt to their needs, but also to their challenges.

As a first step, we establish an audit that establishes the needs to facilitate the change and adapt the deployment process (Delivery) to the needs of the customers.

Our teams are here to understand each client's unique needs. An implementation process (Delivery) is therefore put in place, step by step, to ensure that the software is used and customized to the customer context. A data transfer is carried out by our teams and we support your teams to get to grips with the solution more easily. Over the course of several weeks, the teams worked together to facilitate the deployment.

Then, we set up training courses, with the aim of increasing your teams' skills and guaranteeing optimal use.

After deployment, we provide you with a dedicated support service, managed by our Customer Success Managers (CSMs). You can contact them either by phone or through our Jira ticketing system. This platform not only allows you to get answers to your questions, but also to propose evolutions to enrich our solutions according to your needs.

Customer Testimonials

Feedback from customers who use our Progisap solution attests to the concrete impact of their solutions. Significant improvements in productivity, simplified processes and better management of activities are regularly seen benefits.

Check out our customers' testimonials here.

Support for change with Progisap

Changing software is a strategic decision that requires careful preparation. Challenges can therefore be overcome with the right solutions. Progisap is here to offer a smooth transition, cutting-edge solutions and human support throughout the process.

Contact us today to find out how Progisap and Mobisap can transform the way you run your business. At PROGISAP, we are here for you, before and after the change.