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DOM' Vita testimonial

Testimony gathered fromAntoine Bailly and Goeffrey Lovato (Progisap expert).

Introduce yourself: name, position and mission, and present your company: business, number of employees, year founded, location...

Let me introduce myself: I'm Antoine Bailly, manager of Dom Vita. We work with 200 beneficiaries in the Val-de-Marne area.

Goeffrey Lovato, senior residences human services expert with the SENEF group. My main mission is to provide support both internally and externally. Internally, I support the teams in maintaining their position in the human services sector, but I also support new customers and all the new networks we acquire as we go along.

 

 

How does Progisap meet the needs of SAP companies?

AB : The two main issues for Dom Vita are the scheduling of my employees' work, which is linked to the specific requests of my customers.

What are the advantages of using Progisap?

GL: Progisap is a 100% web-based solution specializing in the personal services sector. We specialize in comfort, childcare and dependency. It covers everything from sales management to payroll. The point is to have a tool that enables total management of your business and to optimize your day-to-day processes, so that it's a real working tool for our customers.

AB: The advantage of using Progisap and Mobisap software is that it's easier to communicate and plan my employees' schedules. The Progisap software gives me a single tool for managing my beneficiaries, as well as everything to do with payroll and payroll export. Dom Vita has been using the software since its creation, i.e. for 8 years. The software is constantly evolving, and our feedback is taken into account as it evolves.

How does Progisap support you on a day-to-day basis?

GL: Progisap is a tool, but behind Progisap there's a whole team. Starting with the delivery teams, who will help our new customers set up the software. Then there's our customer service team, who are there on a daily basis to feed back information and requests for upgrades, analyze all this and ensure that the software continues to evolve. Last but not least, our training teams are on hand to upgrade the skills of our administrative and management teams, so that they can make the best possible use of the software.

What would you say to companies hesitating to launch Progisap?

AB: There are three of us at head office - a sector manager, an apprentice and myself - who manage 35 employees. Without the Progisap software, there wouldn't be so few of us at head office.

GL: Today, Antoine from Dom Vita manages 200 customers and 35 service providers. There are only two of them at administrative level. Thanks to Progisap, we've been able to optimize this administrative management, which is very complex in our sector today. What's more, this sector of activity is going to evolve over the next few years, so it's necessary and important to equip ourselves with an efficient tool, and Progisap is just what we need.

3 strong points that characterize Progisap?

AB: If I had to remember 3 things about Progisap software, it's that it's scalable, ergonomic and that we have a team that's available to the company and its employees.

GL: If I had to give you 3 reasons to join us, it would be the first word "evolutionary", the second word "ergonomic" and the third word "profession". Because we're really at the heart of the human services business.

Testimonial Ceka Services

Interview with KAREN Piaget and MITIA David.

Introduce yourself: name, position and mission, and present your company: business, number of employees, year founded, location...

Karen Piaget, Managing Partner.

Mitia David, Ceka Development Manager Services

KP: Created in 2003, Ceka Service's missions include household chores, services for the elderly and disabled, and shared housing. 

We are located in the south of the Seine et Marne and employ 73 people for 432 customers. We have been working with Progisap since 2015.

What's special about your business?

MD: All our staff are trained in the Montessori approach to provide personalized, humanistic support. 

We are pioneers in the field of "shared housing" and in training teams in this specificity. 

We make sure that our employees are pampered:  

- with free birthday days, 

- electric vehicles, 

- and schedules to suit their lifestyles.

What are your company's issues and challenges?

KP: We're constantly on the lookout for new employees to develop our business. This shift is crucial if we are to evolve towards an autonomous service.

In your opinion, what are the issues facing a personal services company in general?

KP: For everyone, it's recruitment and financial stability.

What actions do you take on a daily basis to plan your business?

MD: On a day-to-day basis, we recruit and train new staff to give us greater flexibility in scheduling. 

We also attach great importance to customer follow-up, making visits and establishing individual links to better meet their needs. In addition, we monitor badges, hospital discharges and expiring charges.

How were you organized before using Progisap, and what tools did you use?   

KP: We were using old software that no longer met our expectations, especially when it came to invoicing. Progisap gave our business a real boost. We've saved time. We can go from planning to invoicing to the customer file in a single click. Managing recurring tasks has also become much more efficient.

How has this solution improved your productivity and task management efficiency?

MD: Thanks to Progisap, it's easier to replace a particular person. We can move from one branch to another in the same space. The big revolution with EDM is that all our documents are stored on the software. Everyone can consult the documents they need for information or work, whether you're an employee or an administrator.

Which of the solution's features do you find most useful and practical?

MD: On a day-to-day basis, the home page contains all the information you need. The display of multi-employee schedules gives an overall view, and the editions facilitate company management.

What are the main advantages/benefits of working with Progisap/SENEF?

KP: The relationship with the teams and the company's values.

If you're looking for a human and dynamic company where you're not just a number, then don't hesitate to join Progisap.

Can you give me 3 words that define Progisap?

MD: Human values, team enthusiasm, ambition to do better and better.